The new Nook is brilliant, but is B&N inadvertantly shunning British publishers?

If you are excited about the new Nook, colour and touch screen, then a word of warning. If you happen to be a UK based publisher then you may be in for a shock. Unlike Kindle, Apple, Kobo and others it seems that B&N doesn't want you providing content for their devices?

Unless someone can tell us different, we have been unsuccessful so far setting up access for our 60+ books that are in ebook format for the Nook. Why? Well, a US bank account is mandatory for you to be able to supply B&N. Come on chaps, the others worked that one out within a few weeks of setting up their 'global' platforms.

What do B&N have to say about it? No response so far to all the enquiries. Also a characteristic of the early days of the other platforms. Can anyone out there help?

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Comments

Contracts between booksellers and publishers

Querida Patricia's picture

Hi you all, hope all is well. I was in Italy, working with Italian publishers.

We establish relations with publishers all over the world via contracts. These contracts are confidential and not in a web page where you can see them or see who has signed what. Self publishing platforms tend to be one size fits all, which facilitates the process for independent authors, like PubIt! does in the U.S.. For publishers, distributors, and aggregators we establish partnerships. Like almost eveybody else does--it is not a strange practice.

Thanks again to you all for your interest. I am insanely busy these days to keep up with the posts, but if you would ike to work with us, please by any means contact me via LinkedIn ot Twitter and we can start to talk about specifics.

Gracias and Be well,
Patricia

 

not amazon

Philip Jones's picture

Seems to me the problem here (and possible confusion) is that Barnes & Noble is expected to operate like Amazon, but doesn't. It operates like a bricks n mortar bookseller. So Amazon will let anyone anywhere publish on its platforms then begin selling books (the most obvious being Kindle), whereas B&N wants to establish a physical relationship with its suppliers first. So the only hope for most small publishers is Pubit, but Pubit was designed for self-published authors (based, so it seems, in the US), not for international publishers. Or make an arrangement with an existing wholesaler, such as Ingram, or B&T.

There is a basic difference of philosophy between the two approaches and I'd imagine that since globally there will always be more publishers wishing to sell on the Nook platform than the B&N team are able to meet first, they may have to shift the way they operate. Or it could be they simply value curation over quantity and see that as a USP. Patricia?

Looks like you may be trying in the wrong place

Querida Patricia's picture

Hey, the text that you are quoting belongs to the instructions to use PubIt!, our self-publishing platform. You can only get there by going to PubIt! : Get Started http://pubit.barnesandnoble.com/pubit_app/bn?t=support As I wrote before,  PubIt! is not the place for internatiomal.

The way we work with non-US publishers from all over the world is by signing contracts and establiching partnerships. We have not kept any of this a secret. We are permanently travelling, talking in conferences (were a few times in London this year already), and in the press inluding The Bookseller telling what we are doing.We have signed many contracts. Including British houses, of course.

Sorry if my memory fails, but I cannot recall you contacting me  or our department even once. If you did and we failed to get back to you, I do apologize. I hesistate to put my email here not because of you but because I already get spam enough and I prefer correspondece with publishers rather than with people who want to share their just inherited fortune with me. But please, contact me via LinkedIn or Twitter (@queridapatricia), ask your colleagues or The Bookseller for my email, and I'll be happy to help you. Not as an exception, but because that is what we do every day. We sell and promote more international publishers than anybody in the US, and if you google my name, you'll see.

I am flying to a business trip and a conference in Continental Europe in a couple of hours, so I may not be able to send you a contract before June 13, but certainly after that.

My only additional comment would be that it may be better to reach out before posting an explosive text accusing hard-working people of something they don't do.

Thanks and have a good weeked

P

 

 

International publishers

Sam Missingham's picture

Hi Patricia,

Thank you for responding to Steve's post. 

Perhaps it would be simpler if you linked to the page on your website that explains how international publishers can engage with you? 

Also with reference to your point

'My only additional comment would be that it may be better to reach out before posting an explosive text accusing hard-working people of something they don't do.'

It looks like Steve and other publishers have indeed tried to reach out and not got through to yourself or your team for whatever reason. Also not really an explosive post, was it? Just someone trying to find out how to work with you. And this has elicited a response, so a good outcome.

I'd be very happy for you to write about your international partnership program here, if you'd like to clarify for other UK & European publisher.

 

 

 

 

Will give it a try

steveemecz's picture

Thanks Patricia. I have contacted direct. Apologies if you think we didn't try, but we have tried three times this year to reach out, but how would we even know about your department or how to reach out to you?I had seen that B&N was interested in expanding so we did what everyone will do and go to your website to get invoved.

On the B&N website there is a contact for publishers, which we used PublisherAuthorInquiry@BN.com was the email address.It is that department that pointed us once again to Pubit. Other publishers are telling me the same thing. If there is another section of the site for international publishers, that links to you can you please tell us where it is.

The FAQs on the website even discourage building a direct relationship "If you are an international vendor and would like to add your publication(s) to the selection of titles offered on Barnes & Noble.com, we encourage you to pursue the services of a major wholesaler or distributor within the U.S., or one of our overseas partners that best suits your geographic region."

I will be delighted to follow up with a positive article (see my stuff about Amazon when they get it right) if you can help me with how publishers get in touch. If the strategy is to only sign new publishers up face to face at events then that's fine, but that should be made clear on the website so the publishers can reach out to you at events.

Some help then please on getting past the mandatory fields

Thanks for the post but:

a) How to get past the mandatory fields? or

b) Is there anyone publishers can talk to? or

c) Can you recommend a UK only publisher that has successfully navigated the online process so we can ask them how they did it?

Please see the other post from another independent having the same problems.......

This is not true

Querida Patricia's picture

Hello, my name is Patricia Arancibia and I am in charge of International Content Acquisition at Barnes & Noble Digital. I wanted to respond to this blog posting as the information is incorrect and misleading, and provide you with the correct information. 

Barnes & Noble works with publishers all over the world and we welcome content from these publishers in as many languages as available.  Currently, we work with many British publishers and we look forward to working with even more of them as they make their titles available to us.

I also want to clarify when we require a US bank account.  Authors are required to have a US bank account to sell titles in PubIt!, our self-publishing platform.  Publishers are not required to have a US bank account to sign with us.

This is an exciting time in publishing for booksellers, publishers and authors.  The digital world has allowed content to be made available to so many more readers who can now discover new authors and wonderful new titles.  At Barnes & Noble we are happy to be a part of this.  In fact, it was just last week at BEA I seat in a panel with German, Spanish, and Brazilian publishers talking about how well their content sells in Barnes & Noble.  We look forward to these continued relationships and to developing many, many more.

Response from Publisher Enquiry on B&N Website

steveemecz's picture

We gave it another try following your note Patricia and got this response from the publisher email enquiry on the B&N website;

As long as you have the U.S. rights to the content and a U.S. Bank Account, U.S. Credit Card, and U.S. Tax ID, you can use PubIt! Your Tax ID can be either a Social Security Number (SSN)/ITIN or an Employer Identification Number (EIN). The content will be offered in the U.S.

Can you see why this is frustrating. We stated in the email that we are a UK publisher and don't have a US bank account, but get this standard response.

You are not the only one....

AUK's picture

I tweeted this myself last week, we are having the same problem, and we are offering them many thousands of books, both our own and those of our publishing partners....

www.andrewsuk.com

 

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